The best way to pack your woofers is to use a cardboard sleeve for each individual woofer. Place them in a strong box with plenty of packing so they don’t move around. Otherwise put them face to face, zip tie them or bolt them together and wrap in bubble wrap. With large or heavy woofers it is best to use separate boxes. You do NOT need a return authorization #. Please include your name, phone number, return address and a note about the repair needed with your shipment. Most return shipments we will use UPS ground.
Our shipping costs do not include your country’s customs charges, taxes and other fees. Please do NOT ask us to send as a gift or to lower the declared value on the customs forms. It is illegal and we won’t change it.
We can ship Internationally, but due to COVID and worldwide delays USPS First Class, USPS Priority Mail and USPS Priority Mail Express can be VERY SLOW. USPS First Class International has limited tracking, NO insurance and is slower. Depending on your country’s customs some orders may take over 2 months. USPS Priority Mail International and Express includes tracking, insurance and typically is faster, but currently not much. However we can ship DHL Express, send us an email with your postal code and the items you want to purchase and we can get you quote. It is usually about the same price as USPS Priority Mail Express International. Typically DHL Express is about 3-7 days and is very reliable.